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Product Safety Notice - Razor R9 290X

Friday, March 11, 2016 3:35:50 PM Asia/Bangkok

Last week we were emailed by a customer who had damaged a R9 R290 card while installing our Razor R9 290X water block. Three small resistors around the highlighted screw below had been damaged during installation.

After investigating this issue we have come to the conclusion that this can only happen if the screw is significantly overtightened. Over tightening the screw will put pressure on the washer and the three resistors and lead to possible damage.

This coolant is likely to be either water and dye, or a low quality, toxic antifreeze. We would like to warn our customers not to use this product as it will offer little or no protection for your system.

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Posted By Site Owner

Counterfeit Coolant Warning

Friday, March 11, 2016 3:30:20 PM Asia/Bangkok

We have had been contact by a few customers asking if we have a new coolant called EC7. After looking into it we have discovered a Chinese company has been producing a fake coolant called EC7 and selling it with the XSPC logo.

This coolant is likely to be either water and dye, or a low quality, toxic antifreeze. We would like to warn our customers not to use this product as it will offer little or no protection for your system.

This coolant is likely to be either water and dye, or a low quality, toxic antifreeze. We would like to warn our customers not to use this product as it will offer little or no protection for your system.

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Posted By Site Owner
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